Services and Process: Guide to Working with SOS Moving Company

SOS Moving Company claims to be the best of the best when it comes to move. Or for that matter, when it comes to storing things (even bulky ones).

But are they really?

Let’s find it out.

Their website greets users with an unusual design featuring an animated banner and Snoop Dogg highlights. However, let’s put this tinsel aside and consider the functionality of the service itself. SOS Moving & storage deals with local, commercial and long-distance tasks. Quite a standard set. But the strange thing is that some of the drivers do not speak English at all. They speak Russian instead. If there are any complaints, the employees tend to pretend that they do not understand them:

The mover’s schedule is also interesting: they work every day without weekends, but simultaneously one hour less on Saturdays. So it looks like this:

• Mon 8:00 AM – 6:00 PM;
• Tue 8:00 AM – 6:00 PM;
• Wed 8:00 AM – 6:00 PM;
• Thu 8:00 AM – 6:00 PM;
• Fri 8:00 AM – 6:00 PM;
• Sat 8:00 AM – 5:00 PM;
• Sun 8:00 AM – 6:00 PM.

You can contact the SOS movers through the website by requesting a free quote. It is also possible to create an account, which is really not the case with most moving companies.

By the way, this moving company operates in Los Angeles, Orange County, San Francisco and Seattle. Definitely a plus for such variability and optionality.

What SOS Movers Customers are Saying?

At first glance, it might seem like the SOS moving just has amazing reviews – 4.8 stars out of more than 1 000 reviews. But it’s not quite as simple as that. The thing is, most of the bad reviews were left recently – in the summer and fall of 2023, to be exact.

Here are just a few of them:

But of course, there are some good posts. Like this one, for example:

Or this:

Evaluating Costs of SOS Moving Services Compared to Other Organizations

SOS movers does not provide transparent tariffs, it is difficult to get an idea of prices. On their website there is no minimum cost, nor the cost of transportation for long distances. If you pay attention to the company’s blog, there’s an article from 2022 that lists the average check for moves between $600 and $1,600.

In any case, all the questions can probably be clarified with the manager of the moving service, but it still leaves an unpleasant residue. If anything, here’s the number: (909) 413-0609

In summary, SOS Moving is just an average one. It has many satisfied customers, but also many dissatisfied ones. The prices are not transparent and neither is the whole service. These guys spend a lot of money on advertising and celebrity endorsements, but this budget would probably be better spent on quality improvement.