Services and Process: Guide to Working with Father & Son Moving

Los Angeles’ company Father & Son Moving takes pride in being family-owned. On their website, they claim that because they are family-owned and have been in business for more than 30 years, they can guarantee integrity, high quality services and commitment to the job. Let’s analyze whether they fulfill their promises.

There is a wide variety of services that they offer. Among moving options, they have:

• Local moving (with moving of valuable items like pianos)
• Long distance moving
• Commercial moving

But that is not all. To their clients, Father & Son Moving also offers packing and unpacking by the mover and full-service storage. While all other services are pretty typical for a moving company, full-service storage is one that is still rare, especially with both residential and office storage available to customers.

Among the advantages listed on various review websites, there are free virtual estimates, hourly pricing, certified professionals and 35 years in business. Moreover, for any question, customers can call the number listed on the website or ask a question online. There are a few answers on Yelp from the business owner.

The reviews also mention that the company has great communication via email and phone, because the owner is well-spoken and explains everything clearly to prevent any miscommunications.

Father & Son Moving regularly receives rave reviews on most popular websites like Yelp and Google. The gap between the positive and negative reviews is actually quite shocking. More than 80% of customers were satisfied with services, with a few exceptions.

They commended early arrival, careful packing and transportation, the right equipment, great customer service. One customer was glad that they made the move seamless, many others commented that the movers worked fast, with a smile and were either on time or even a bit early.

• Most of negative reviews include things that are sometimes inevitable in a moving, i.e., long hours, damages in some pieces of furniture, high prices.
• One of the worst reviews had an advertisement for another moving service, which seems suspicious.
• Moreover, the owner reached out and commented to this review, disproving some claims and apologizing for any misunderstanding.

Evaluating Costs of Father & Son Moving Compared to Other Movers

There is a military discount provided by the Father & Son Moving & Storage. According to reviews, clients were satisfied with upfront pricing and no surprised charges. Some have written that the prices were good, or at least reasonable and competitive for the amount of work that was done.

Most reviews also mention that the clients will use Father & Son Moving’s services again, if they ever need to.

The rave reviews, the lack of scandals and a minimum of unsatisfied customers are the reasons to believe that Father & Son Moving is a great company that can satisfy all customers’ needs in the tedious process of relocating.