Services and Process: Guide to Working with Big Deahl’s Movers

More than 100 customers have left positive feedback. The average score is 4.8 out of 5. Most are grateful that the employees of the moving company took all the tasks on themselves and relieved customers of stress. Attracts high-quality service. The carrier company provides its customers with a list of contacts whom they can contact for support on the day of the move. A well-established process adds confidence in the safety of things.

Consultants provide telephone support. A number of low ratings define a mixed customer experience. They believe that the team was positive and tried to help, but the staff lacked skills. There was too much information on some issues and not enough on others. Transporting three people took much more time and money than planned and damaged several wooden furniture elements. The reviews say that the experience with other carriers was much better.