Services and Process: Guide to Working with Beltmann Moving

The Beltmann Moving and Storage website has created the image that it is not just a moving company but a reliable partner who will ensure a comfortable and efficient move. In reality, about 40% of customers rate the work 1-3 stars out of 5. A wide range of relocation services, including logistics services, are not of high quality.

The main comments are slow order fulfillment and careless handling of things. Customers who expected to receive professional service found scratches and chips on the furniture after transportation. The company’s communication is imperfect: some customers did not receive timely answers to questions. Some emails were ignored.

Customers who leave positive reviews on websites and put 5 believe that the team of movers has professional skills and that the company has a reliable fleet of trucks and equipment. Users did not find any significant drawbacks: the service was provided quickly, and things were packed professionally.

Reviews

3.3 /5

(4) Verified Reviews

Showing 1-4 of 4 reviews

Veronica E.

Mar 24, 2024

1 /5

The group of movers I met was completely inept and incompetent. They brought all the items to our new office without any protective packaging, which resulted in damage to many items. For example, later, large scratches were found on the legs of the chairs. It's terrible! In no case do I recommend their services. I didn't expect a company with such a long history to work like this.
- Move size: Office
- Service cost: $3100
Adam N.

Mar 05, 2024

5 /5

Beltmann Moving and Storage was the perfect choice for our relocation. Our company has received high-quality services at competitive prices. I liked the confidence of the specialists, who said "the move will take place without problems.
- Move size: Office
- Service cost: $2380
Jeff O.

Feb 16, 2024

5 /5

A wonderful group of local guys from Beltmann Moving came to the rescue. They loaded all our stuff quickly. I was pleasantly surprised by their politeness and efficiency. If all the employees were the same,.
- Move size: 1 bedroom
- Service cost: $1600
Callen K.

Jan 10, 2024

2 /5

Initially, I communicated with another company but chose the Beltmann experience. It is a pity that after a long wait, there was no driver to transport our belongings. We were upset, but agreed to reschedule everything for the next day. The coordinator assured us that the driver would definitely deliver our things at the agreed time... It didn't happen ( ... The plans were ruined, and the team did not live ...

up to our hopes. We did not receive our things in the morning, but only in the evening.
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- Move size: 1 bedroom
- Service cost: $1900